Privacy Policy

curlyjo.uk ("us", "we", or "our") operates the curlyjo.uk website (the "Service").

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://www.curlyjo.uk/terms

Squarespace

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Other information collected may also include details about your use of this website, including:

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Information Collection and Use

While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information ("Personal Information") may include, but is not limited to:

  • Name

  • Email address

  • Address

Log Data

We collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

We use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

To see Square Space’s cookie policy see https://www.squarespace.com/cookie-policy

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

These providers are but are not limited to:

  • Squarespace

  • Calendly

  • Stripe

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

What rights you have over your data

If you have used our service or have used the contact form, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

What we collect and store

We collect information about you during the checkout process on our service.

While you visit our site, we’ll track:

  • Services you’ve viewed: we’ll use this to, for example, show you services you’ve recently viewed

  • Location, IP address and browser type

When you purchase from us, we’ll ask you to provide information including your name, address, billing address, email address and credit card/payment details.

We’ll use this information for purposes, such as, to:

  • Send you information about your booking/order

  • Respond to your requests, including refunds and complaints

  • Process payments and prevent fraud

  • Comply with any legal obligations we have, such as calculating taxes

  • Improve our service offerings

  • Send you marketing messages, if you choose to receive them

If you subscribe to curlyjo.uk - we will store your name and email address.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it.

Who on our team has access

curlyjo.uk and other third party companies needed to facilitate the service have access to the information you provide us.

What we share with others

We share information with third parties who help us provide our services to you; this could include, but may not be limited to, analytics, marketing, and payment gateways.

Payments

We accept payments through Stripe. When processing payments, some of your data will be passed to these platforms, including information required to process or support the payment, such as the purchase total and billing information.

Please see the Stripe Privacy Policy for more details: https://stripe.com/gb/privacy

Compliance with Laws

We will disclose your Personal Information where required to do so by law or subpoena.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: mail@curlyjo.uk

Last updated July 2023